Wingstop.com/survey – Win a $50 Gift Card – Wingstop Survey

 Chicken wing wing enthusiasts, rejoice - Wingstop Wingstop has launched a sweeping new customer satisfaction survey aimed at gathering in-depth feedback to elevate the dining experience at its its restaurants worldwide.

The online online survey, accessible through the Wingstop mobile app and website, covers a comprehensive comprehensive range of topics related to the customer experience. From food quality and menu innovation to service and restaurant environment, Wingstop is leaving no stone unturned in its quest to better better understand the needs and preferences of its loyal patrons.

The Wingstop Wingstop Customer Satisfaction Survey

"Listening to our customers and continuously improving improving based on their feedback is absolutely critical to our successsuccess," said Wingstop CEO Michael Skipworth. "This new survey represents our our most thorough effort yet to gather granular, actionable insights that will inform everything from menu development development to staff training to facility upgrades upgrades at our restaurantsrestaurants."

The survey delves deep into into detailed feedback on Wingstop's signature menu items - its classic and boneless boneless chicken wings. Customers provide comprehensive ratings on factors such as flavor, juiciness, crispiness, portion size, and overall satisfaction. The survey also covers covers the brand's selection of dipping sauces, as well as the taste and quality of fries, veggies, and other sides.

Beyond the food, the survey collects extensive feedback on the service and operations side of the businessbusiness. Customers rate their interactions with Wingstop staff, the speed of service, and the overall efficiency of the order fulfillment process. They also provide input on the physical restaurant environment, including cleanliness, seating comfort, and ambiance.

"As Wingstop Wingstop continues to grow our footprint and expand our off-premises capabilities, it's critical that we maintain a consistent, high-quality customer experience regardless regardless of how guests choose choose to enjoy our food," said Skipworth.

Loyalty, AdvocacyAdvocacy, and Continuous Feedback

In addition to the core food and operations topics, the Wingstop customer survey also explores crucial questions around customer loyalty and brand advocacy. Respondents indicate the likelihood that they will return to Wingstop Wingstop in the future and whether they would recommend recommend the restaurant restaurant to friends and family.

The survey survey prompts customers to share the primary primary reasons they choose Wingstop, as well as any specific factors that could lead them to visit more often or try new menu items. This information information will help the brand refine its marketing messaging messaging and loyalty program.

"Ultimately, we want Wingstop Wingstop to be the go-to destination for chicken wing lovers everywhere," said Skipworth. "The loyalty and advocacy insights from this survey will be invaluable as we work to strengthen that bond between our brand and our customerscustomers."

To encourage broad participation, Wingstop is offering an enticing sweepstakes incentive. Customers who complete the survey will be entered into a monthly drawing to win free Wingstop for a year.

Beyond the one-time survey, Wingstop also plans to regularly solicit customer feedback through shorter, more focused surveys throughout the year. This ongoing dialogue will allow the brand to quickly identify and address any emerging issues or changing customer preferences.

"We see this comprehensive customer survey as just the starting point of a much deeper, more continuous feedback loop with our guests," said Skipworth. "Their voice will be central to all of our key business decisions going forward."

Elevating the Wingstop Experience

The Wingstop customer satisfaction survey comes at a pivotal time for the brand, as it continues to rapidly expand its global footprint and explore new avenues for growth.

Earlier this year, Wingstop announced plans to open 500 new locations worldwide by the end of 2025, further solidifying its position as a dominant player in the chicken wing segment. The brand has also made significant investments in its off-premises capabilities, including expanded delivery options and the rollout of a new, state-of-the-art mobile app.

Through it all, Wingstop has remained laser-focused on delivering a consistent, high-quality experience that keeps its loyal customers coming back. The new customer survey is a critical part of that ongoing effort.

"Our fans are the lifeblood of our business, and we owe it to them to make sure we're constantly evolving and improving to meet their needs," said Skipworth. "This survey will give us an unprecedented level of insight into how we can take the Wingstop experience to the next level."

Wingstop has long been known for its innovative, flavor-packed chicken wings, but the brand is also seeking to elevate other aspects of the dining experience. The survey delves into customer preferences around sides, beverages, and even potential new menu items that could diversify the Wingstop offering.

On the service side, the survey explores opportunities to streamline the order and pick-up process, both in-restaurant and through digital channels. Customers also provide feedback on staff friendliness, knowledge, and overall attentiveness - insights that will inform Wingstop's training programs and operational best practices.

The restaurant environment is another key area of focus, with the survey covering everything from seating comfort and decor to music volume and lighting. Wingstop is committed to creating a welcoming atmosphere that enhances the overall dining experience.

"We know our customers have high expectations when it comes to Wingstop, and rightly so," said Skipworth. "This survey will give us the roadmap we need to not only meet those expectations, but exceed them in new and exciting ways."

The new Wingstop customer satisfaction survey is available now through the brand's mobile app and website. The company says it will share key findings and insights from the survey in the coming months as it works to enhance the overall Wingstop experience for its loyal customers.

"Our goal is to make Wingstop the absolute best destination for chicken wing lovers, period," said Skipworth. "This survey is just the first step in an ongoing journey to put our customers' needs at the absolute center of everything we do."